The Zone's Youth Support Service

Our mission is simple:
To support children and youth by helping them get through a tough time, build their self-esteem, their confidence and sustain positive mental health.

The lack of mental health care for young people in the UK leaves some in crisis.

Young people may need help with;
Grief, an acrimonious divorce, domestic violence or abuse, grooming, bullying, an eating disorder, school issues or a parent with an addiction.

They may be a carer or a sibling of a child with additional needs, they could be struggling with their sexual or gender identity, have a physical disability, in poor mental health, be suffering with heightened anxiety, have irrational fears or experiencing panic attacks.

They may be at risk of being sexually exploited, falling into a life of crime, they may be a self harmer or have suicidal thoughts, they may be desperately struggling with strict religious boundaries, family or community expectations, they may be homeless or isolated.

They may just need an ear to listen or a shoulder to cry on, they may need a buddy to laugh with or just need some time out for a chance to take a breath.


Our youth and support workers are trained to spot early warning signs in order to intervene and to prevent a crisis. The Zone is able respond speedily and when needed the safeguarding lead will create a bespoke package of care for each young person. This includes working with a network of Professionals. 

These professionals are a combination of Therapists, Counsellors, Teachers, Doctors, Other Medical Practitioners, Parent Coaches, Educationalists, Psychologists, Youth Workers, Youth & Community Specialists, Support Workers and others. 

Parents / Carers / Guardians are included when relevant.

The Zone's Youth Support Service is primarily supported by The Manny Cussins Foundation and is a completely confidential service.

If you are, or you know of a young person who needs some TLC, practical support or immediate intervention for whatever reason please get in touch.
We network with experts and organisations and signpost for the best possible support available.
Please contact our Youth Support Service by calling 07936 362 908 or you can
email us by clicking here.

Covid has exacerbated an already stretched sector and so having a local service that is easily and immediately accessible to the community is extremely valuable. The work undertaken by The Zone's children and youth support service is exemplary. It is a privilege to consult, train and guide the team.

Consultant Psychotherapist
How Can We Help?

  • Offer young people a multi pronged well-being service to look holistically at their personal, social development and mental health.

  • Provide a positive focus and preventative intervention for those young people and their families in need or crisis intervention when necessary.

  • Will develop a bespoke programme of support through discussions with the young person and in consultation with their parents, other family members and other relevant experts.

  • In-house support focuses on sport, multimedia, cookery, the environment or any other areas of interest the young person may have as well as on going one-to-one sessions either on or off-site.

  • Designated Safeguarding Leads and Youth Support Workers liaise with a network of specialist agencies, counsellors, therapists and registered charities regarding referrals and sign-posting as well as for professional advice and guidance.

  • Collaborate and participate in inter-agency case review meetings if required. 

What You Can Expect

Although our Support Service runs out of The Zone, children, youth and families can access it directly and without attending club activities.

Your call or email will be acknowledged as soon as possible with the aim of responding within 48 hours.

An initial telephone or face-to-face conversation will be arranged with a Youth Support Worker or Safeguarding Lead. A referral and consent form will also be sent to the appropriate adult advocating for the young person.

The support worker, together with the young person and family or advocate (when appropriate) will discuss a “way forward” plan of action.

Safeguarding & Child Protection Policy For All Zone Services

The Zone is fully committed to safeguarding and promoting the welfare of all children and young people. It recognises its responsibility to take all reasonable steps to promote safe practice and to protect children from harm, abuse and exploitation. The Zone Centre for Youth acknowledges its duty to act appropriately to any allegations, reports or suspicions of abuse.

Paid staff and volunteers will endeavour to work together to encourage the development of an ethos, which embraces difference and diversity and respects the rights of children, young people and adults.